Greixosolivella.com Privacy & Terms notice.

Effective: May 2018


SCOPE OF THIS NOTICE

Please read this terms and privacy notice (“Conditions of using Greixos Olivella s.l”) carefully to understand our policies and practices regarding your Personal Data and how we will treat it. This Notice applies to individuals who interact with Greixos Olivella s.l services as consumers (“you”). This Notice explains how your Personal Data are collected, used, and disclosed by Greixos Olivella s.l (Spain)  (“Greixos Olivella s.l”, “We”, Us”). It also tells you how you can access and update your Personal Data and make certain choices about how your Personal Data are used.

This Notice covers both our online and offline data collection activities, including Personal Data that we collect through our various channels such as websites, apps, and or third party social networks, consumer engagement Service, points of sale and events. Please note that we might aggregate personal data from different sources (website, offline event). As part of this, we combine Personal Data that were originally collected by Greixos Olivella s.l entities or partners. Please see Section 9 for further information on how to object to this.

If you do not provide necessary Personal Data to Us (We will indicate to you when this is the case, for example, by making this information clear in our registration forms), we may not be able to provide you with our goods or services. This Notice can change from time to time (see Section 11).

 

This Notice provides important information in the following areas:

1. SOURCES OF PERSONAL DATA

2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

3. PERSONAL DATA OF CHILDREN

4. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

5. USES MADE OF YOUR PERSONAL DATA

6. DISCLOSURE OF YOUR PERSONAL DATA

7. RETENTION OF PERSONAL DATA

8. STORAGE OF YOUR PERSONAL DATA

9. ACCESS TO YOUR PERSONAL DATA

10. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

11. CHANGES TO OUR NOTICE

12. DATA CONTROLLERS & CONTACT

 

1. SOURCES OF PERSONAL DATA

This Notice applies to Personal Data that we collect from or about you, through the methods described below (see Section 2), from the following sources:

 

Greixos Olivella s.l websites. Consumer-directed websites operated by or for Greixosolivella s.l, including sites that We operate under our own domains/URLs and mini-sites that We run on third party social networks such as europages, Twiter, Facebook, etc. (“Websites”).

Greixos Olivella s.l mobile sites/apps. Consumer-directed mobile sites or applications operated by or for Greixos Olivella s.l, such as Smartphone apps.

E-mail, text and other electronic messages. Interactions with electronic communications between you and Greixos Olivella s.l.

Greixos Olivella s.l CDS. Communications with our Consumer delegated staff (“CDS”).

Offline registration forms. Printed or digital registration and similar forms that we collect via, for example, postal mail, in-store and other promotions, or events.

Advertising interactions. Interactions with our advertisements (e.g., if you interact with on one of our ads on a third party website, we may receive information about that interaction).

Data we create. In the course of our interactions with you, we may create Personal Data about you (e.g. records of your interactions from our websites).

Data from other sources. Third party social networks (e.g. such as Facebook, Google), market research (if feedback not provided on an anonymous basis), third party data aggregators, Greixos Olivella s.l  promotional partners, public sources and data received when we acquire other companies.

2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Depending on how you interact with Greixos Olivella s.l (online, offline, over the phone, etc.), We collect various types of information from you, as described below.

Personal contact information. This includes any information you provide to us that would allow us to contact you, such as your name, postal address, e-mail address, social network details, or phone number.

Account  information. Any information that is required to give us access to your specific account profile. Examples include your email address, contact details.

Demographic information. Any information that describes your demographic or behavioural characteristics. Examples include your geographic location (e.g. postcode/zip code, address information).

Information from computer/mobile device. Any information about the computer system or other technological device that you use to access one of our Websites or apps, such as the Internet protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access a Greixos Olivella s.l website or app via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone’s unique device ID, advertising ID, geo-location, and other similar mobile device data.

Websites/communication usage information. As you navigate through and interact with our Websites or apps, we use automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies and web beacons, and is also collected through the use of third party tracking for analytics and advertising purposes. You have the right to object to the use of such technologies, for further details please see Section 4.

Market research & consumer feedback. Any information that you voluntarily share with us about your experience of using our products and services.

Consumer-generated content. Any content that you create and then share with us on third party social networks or by uploading it to one of our Websites or apps, including the use of third party social network apps such as Facebook. Examples include photos, videos, personal stories, or other similar media or content. Where permitted, We collect and publish consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, consumer engagement, and third party social networking.

Third party social network information. Any information that you share publicly on a third party social network or information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with us. Examples include your basic account information (e.g. name, email address, gender, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share. We receive your third party social network profile information (or parts of it) every time you download or interact with a Greixos Olivella s.l web application on a third party social network such as Facebook, every time you use a social networking feature that is integrated within a Greixos Olivella s.l site (such as Facebook Connect) or every time you interact with us through a third party social network. To learn more about how your information from a third party social network is obtained by Greixos Olivella s.l, or to opt-out of sharing such social network information, please visit the website of the relevant third party social network.

Payment and Financial information. Any information that We need in order to fulfil an order, or that you use to make a purchase, such as your bank details (company name, etc.) or other forms of payment (if such are made available). In any case, we or our payment processing provider(s) handle payment and financial information in a manner compliant with applicable laws, regulations and security standards.

Calls to Consumer Department Services. Communications with a CDS can be recorded or listened into, in accordance with applicable laws, for local operational needs (e.g. for quality or training purposes). Payment details are not recorded. Where required by law, you will be informed about such recording at the beginning of your call.

Sensitive Personal Data. We do not seek to collect or otherwise process sensitive personal data in the ordinary course of our business. Where it becomes necessary to process your sensitive personal data for any reason, we rely on your prior express consent for any processing which is voluntary (e.g. for marketing purposes). If we process your sensitive personal data for other purposes, we rely on the following legal bases: (i) detection and prevention of crime (including the prevention of fraud); and (ii) compliance with applicable laws.


3. PERSONAL DATA OF CHILDREN

We do not knowingly solicit or collect personal data from children.

 

4. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES or WEB BEACONS

Cookies/Similar Technologies. Please see our cookie policy to learn how you can manage your cookie settings and for detailed information on the cookies we use and the purposes for which we use them.

All the GreixosOlivella s.l websites use cookies.

We use cookies to personalise content, to analyse our traffic. We also share information with analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to u